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SAP Hybris Commerce

THE COMMERCE LANDSCAPE HAS SHIFTED.
The buying journey is different and uses many touch points everywhere which need to address lifestyle choices and preferences.
Customers expect each interaction to be relevant.

INTEGRATION WITH INVENTORY, FINANCIAL, & CORE BUSINESS SYSTEMS

To deliver true omni-channel commerce, you need to be able to orchestrate your inventory and order management across your enterprise, from digital to physical channels. Integration between your commerce platform and your core business systems is a must-have. The question is: Does your supplier have the expertise and experience needed to help you with these requirements? Or do they hand you off to someone else, increasing cost for you?

NATIVE PRODUCT CONTENT AND ORDER MANAGEMENT CAPABILITIES

Product information –descriptions, prices, specs, pictures, videos, reviews and ratings – drives the effectiveness of a commerce storefront. And once customers make their purchases, you need to fulfill their orders to their expectations using an advanced order management system (OMS). Eliminate the need for expensive add-ons and lower your TCO by choosing a solution where these capabilities are built in.

CUSTOMISED FOR
YOUR BUSINESS NEEDS

Is your commerce platform designed for more than just traditional retail? How do you differentiate yourself from your competitors? If you need to use a best-in-class personalisation or search engine, is it within your reach? A commerce platform must be flexible with easy plug-and-play options to enable you to achieve your vision. Finally, the platform needs to support different deployment options, cloud or on-premise, to meet your changing business requirements.

INTEGRATION OF CUSTOMER-FACING SOLUTIONS

Is your commerce platform connected to all your customer-facing solutions like customer service, customer analytics, marketing and remarketing, real-time customer behavior data, merchandising tools, and other solutions? Is your supplier just starting to think about this? How do you get a single view of your customer today? In today's competitive market, don't wait on your supplier's roadmap. Your customer will not wait for you.


SAP Hybris Commerce is built to deliver all omni-channel selling and fulfillment needs, with a robust, modular and open architecture enabling you to scale high traffic and high transaction requirements without breaking the bank.

DOWNLOAD THE EOH CEC COMMERCE BROCHURE

PCM consolidates multiple data domains on a single platform, ensuring content consistency across all sales and service channels. The goal of our PCM is to enable you to bring all external facing data - structured and unstructured - into a common repository capable of easy editing and maintenance. PCM will empower your Product and Marketing teams with rich workflow and collaboration rules to orchestrate the efficient building and publishing of data.

WCMS is a marketing content and publishing tool that offers web content management capabilities that are fully integrated with Hybris PCM and omni-channel commerce functions. The Hybris WCMS makes it easy to manage content across channels – including online, mobile, and rich internet applications – from a single user interface.

OMS/OMM supports the whole omni-channel order process, whether B2B, B2C, or B2B2C. It provides a single view of inventory with configurable ATS (Availability to Sell) rules; real-time inventory management; configurable sourcing & allocation; pick, pack and dispatch capabilities; and automated order workflows. Hybris Order Management is suited to support complex digital and physical scenarios across brick-and-mortar stores, or multiple ERP back-ends to serve the customer more effectively from order visibility to fulfillment.

SAP HYBRIS COMMERCE IS A TRULY OMNI-CHANNEL SOLUTION FOR DIGITAL TRANSFORMATION

We live in a fast-changing world. The number of customer touch points is exploding. Innovation and agility are critical factors for business success. Today, you need to be able to sell and communicate consistently across online stores, smart phones, tablets, social networks, and any Internet-enabled device.